Privacy Policy

Last Updated: November 28, 2025

Adriacom (“we,” “us,” or “our”) operates serbiacompanyformation.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you request our services or contact us, we may collect:

  • Contact Information: Full name, email address, phone number, physical address
  • Identification Documents: Passport copies, proof of address, tax identification numbers
  • Business Information: Intended company name, business activity description, ownership structure
  • Financial Information: Payment details for our services (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages viewed and time spent on pages
  • Referral source and clickstream data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To process your company formation application and provide related services
  • Legal Compliance: To comply with Serbian legal requirements for company registration and tax reporting
  • Communication: To respond to inquiries, send service updates, and provide customer support
  • Payment Processing: To process payments for our services
  • Service Improvement: To analyze website usage and improve our services
  • Marketing: To send promotional materials (only with your consent, and you may opt out at any time)

3. How We Share Your Information

We may share your information with:

  • Serbian Government Authorities: Required for company registration with the Serbian Business Registers Agency (APR) and Tax Administration
  • Licensed Legal Professionals: Serbian lawyers and notaries who assist with your company formation
  • Service Providers: Third-party services that assist us (e.g., payment processors, email services, hosting providers)
  • Legal Requirements: When required by law or to protect our legal rights

Important: We will never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure storage of documents and data
  • Access controls and authentication measures
  • Regular security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations (Serbian law requires us to retain certain documents for up to 10 years)
  • Resolve disputes and enforce our agreements

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your data to another service provider
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [email protected]

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Address:
Adriacom, Bulevar Revolucije G-12, 85000 Bar, Montenegro